DHS LOGISTICS / CUSTOMS CLEARANCE

Clear documents.
Coordinated movement.

Import and export documentation support with practical coordination around cargo and port requirements. The exact customs service scope is confirmed with the team before booking.

Discuss your shipment
01 / IMPORT & EXPORT

Two directions.
One clear document trail.

Connect the shipment information, documents and agreed clearance handovers for the direction your cargo is moving.

INBOUND SHIPMENTS

Import

OVERSEASLOCAL

Bring your cargo in with shipment information and documents prepared for the agreed clearance stages.

  • Arrival and shipment information
  • Document readiness and queries
  • Import clearance coordination
  • Agreed local handover
Discuss an import
OUTBOUND SHIPMENTS

Export

LOCALOVERSEAS

Prepare cargo information and paperwork for the agreed export requirements and onward handover.

  • Export shipment details
  • Document preparation
  • Export coordination
  • Port or airport handover
Discuss an export

Illustrative coordination stages. Exact documentation and customs scope are confirmed for each shipment.

02 / DOCUMENT READINESS

The right information.
In the right document.

Use this guide to organise the information your shipment may need. Exact requirements depend on the cargo and route.

COMMERCIAL DETAILS

Commercial Invoice

Product description, value, trading parties and shipment terms.

01
PACKAGES & MEASUREMENTS

Packing List

Package count, marks, weights and packed dimensions.

02
IMPORT COORDINATION

Bill of Entry

Import declaration coordination, subject to the applicable local process.

03
EXPORT COORDINATION

Shipping Bill

Export declaration coordination, subject to the applicable local process.

04
PRODUCT CLASSIFICATION

HS Code Assistance

Product composition, function and technical information for classification review.

05
RELEASE & HANDOVER

Port Documentation

Carrier references, release requirements and agreed handling documents.

06
Keep the details consistent.

Check product descriptions, package counts, weights and shipment references across the documents you share.

Discuss my documents

This is a planning checklist, not a complete legal document list. Commodity, country, importer/exporter status and applicable rules determine the final requirements.

03 / OUR COORDINATION FOCUS

Connect the details.
Keep the handovers clear.

Good coordination links the cargo information, document exchanges and questions that need review.

01
CARGO INFORMATION

Complete cargo details

Start with accurate information.

Use clear product descriptions and consistent package counts, weights and values across the shipment details.

02
DOCUMENT FLOW

Document handovers

Connect the right people and paperwork.

Coordinate document availability and queries between suppliers, transport partners and the relevant shipment parties.

03
REVIEW & CLARIFICATION

Compliance support

Identify the details that need review.

Flag missing information for case-specific review. Permissions, classification, duties and final acceptance require confirmation.

04 / WORKFLOW

Prepare. Review.
Keep the process connected.

A clear sequence connects your shipment details with the agreed customs and handover requirements.

  1. STEP 01

    Share

    Provide cargo, parties and route information.

  2. STEP 02

    Review

    Identify document needs and missing details.

  3. STEP 03

    Coordinate

    Progress the agreed declaration and handover scope.

  4. STEP 04

    Release

    Follow the applicable clearance and delivery requirements.

Need more information? Document queries may return to the review stage before coordination progresses. Release is subject to the applicable authority process.

PLAN WITH CONFIDENCE

What to share for a useful quotation.

Your shipment checklist

  • Import or export direction and port / airport
  • Commodity description and technical details
  • Commercial invoice and packing list
  • Available carrier / transport references
  • Known licences, certificates or special product conditions
USEFUL ANSWERS

Before you
move your cargo.

Can you confirm my exact clearance requirements?

Requirements must be reviewed against the cargo and route. Share your documents and product details for scope confirmation.

Can you guarantee customs release timing?

No. Processing depends on document readiness, authority checks and any applicable examination or queries.

Does the freight quote include duties and taxes?

Do not assume it does. Ask for freight, local charges, customs service fees and any duties or taxes to be identified separately where applicable.